This Privacy Policy explains how JIBAO PROXY ("we", "our", "us") collects, uses, stores, and protects information when you access or use our websites, applications, and proxy-related services (collectively, the "Services").

By accessing or using the Services, you agree to the practices described in this Privacy Policy.

1.Information We Collect

We collect only the information necessary to operate, secure, and improve our Services.

1.1 Account Information

When creating an account, we may collect:

• Name or username
• Email address
• Contact details (optional)
• Password or authentication credentials

We do not store raw payment card numbers. All payments are processed by third-party payment providers.

1.2 Service Usage Information

To operate our proxy infrastructure and maintain service stability, we may collect:

• Login timestamps
• IP addresses used to access our platform
• Device/browser metadata
• Bandwidth usage, session duration, traffic type (aggregate statistics only)
• Error logs and diagnostic information

We do not monitor, inspect, or log the content of users’ proxied traffic, except as required by law or to prevent abuse.

1.3 Communication Data

When you contact support or interact with us, we may collect:

• Messages, requests, and support ticket details
• Feedback and inquiries

2.How We Use Collected Information

We use the information we collect to:

• Provide and maintain the Services
• Process payments and manage billing
• Detect and prevent fraudulent or abusive activity
• Improve performance, routing, and user experience
• Offer customer support and respond to inquiries
• Send important administrative notifications
• Comply with legal obligations

We do not sell or rent personal information to any third party.

3.Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process personal data based on the following legal grounds:

• Contractual necessity – to provide the Services
• Legitimate interest – e.g., preventing abuse, improving security
• Legal obligation – complying with applicable laws
• Consent – where specifically required (e.g., cookie preferences)

4.Information Sharing & Disclosure

We may share information only with parties necessary to operate our Services:

4.1 Service Providers

Trusted partners such as:

• Payment processors
• Cloud hosting and data storage providers
• Security and analytics solutions
• Customer support tools

These providers are bound by confidentiality and data protection obligations.

4.2 Legal Compliance

We may disclose information if required to:

• Comply with applicable laws, regulations, or legal process
• Respond to valid law enforcement requests
• Protect our rights, property, or safety
• Investigate Terms of Service violations or fraud

We do not provide access to users’ browsing/activity content unless legally compelled.

5.Data Retention

We retain information only for as long as necessary for:

• Providing the Services
• Meeting legal obligations
• Resolving disputes
• Enforcing agreements

When data is no longer needed, we securely delete or anonymize it.

6.Data Security

We use industry-standard security measures to protect user information, including:

• Encryption in transit
• Access control and authentication
• Firewall and infrastructure security
• Monitoring for unauthorized access

While we strive to protect your data, no system is fully invulnerable.

7.International Data Transfers

Because we operate globally, your information may be stored or processed in jurisdictions outside your home country.

We ensure appropriate safeguards, including standard contractual clauses where required.

8.Your Rights

Depending on your region (GDPR/CCPA), you may have rights to:

• Access the personal data we hold
• Correct inaccurate information
• Delete your data (“right to be forgotten”)
• Restrict or object to processing
• Request data portability
• Opt out of certain communications

To exercise any rights, contact us at: support@jibaoproxy.com

9.Cookies & Tracking

We use cookies and similar technologies to:

• Maintain session functionality
• Analyze usage patterns
• Improve user experience

You may disable cookies in your browser, but some features may not work properly.

10.Children’s Privacy

Our Services are not intended for individuals under 16 years old. We do not knowingly collect personal information from minors.

11.Changes to This Policy

We may update this Privacy Policy periodically.

Revisions will be posted on our website with the updated effective date.

12.Contact Us

For questions regarding this Privacy Policy, contact us at: support@jibaoproxy.com